Reference

How indobet88 Protects Your Personal Data

At indobet88, your personal data is handled with a clear set of rules — what we collect, why we collect it, and how long we keep it.

Encrypted account dataDANA, OVO, GoPay & QRIS transaction privacyNo third-party data salesTransparent retention periodsYour right to request deletion

Explore the Lobby Read FAQ

What Personal Data indobet88 Collects and Why

indobet88 Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account with us, we collect the details you provide: your name, email address, date of birth, and contact number. When you make a deposit or withdrawal through DANA, OVO, GoPay, or QRIS, transaction metadata — such as the amount, timestamp, and payment

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channel — is logged to verify the transfer and resolve any dispute. We also collect device identifiers and session logs to protect your account from unauthorised access. All collection depends on local law, and we do not gather data beyond what is necessary to operate your
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account and process your payments accurately.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy Rights

If you want to review, correct, or remove your personal data, our privacy team is available seven days a week.

HOW WE HANDLE DATA

Six Ways We Keep Your Account Data Secure

Our data-handling practices cover cookies, account security, retention schedules, and your right to request changes — all in one framework designed to be clear and auditable.

SSL Encryption on Every Page

Every page — including your account settings, wallet, and payment history — is served over 256-bit SSL encryption, so your data cannot be intercepted in transit between your device and our servers.

Cookie Controls You Set

We use session cookies to keep you logged in and analytics cookies to improve page performance. You can adjust or withdraw cookie consent at any time through the cookie settings panel in your account.

Payment Data Isolation

Your DANA, OVO, GoPay, and QRIS payment details are stored in an isolated environment, separate from game-session data. Our payment team accesses this data only to verify a transfer or investigate a reported error.

Data Retention Schedule

Active account data is retained for the duration of your account. If you close your account, transactional records are kept for the legally required period under applicable local law, after which they are permanently deleted.

Access Request Handling

You can request a full export of your personal data at any time. We prepare the export within five business days and deliver it securely to the email address registered on your account.

No Third-Party Data Sales

We do not sell, rent, or exchange your personal data with advertisers or data brokers. We share data with third parties only where it is technically necessary — for example, passing a transaction reference to a payment processor.

Your Most Common Privacy Questions

These are the questions we receive most often about how your data is managed on indobet88. If your question is not covered here, live chat or email will connect you with a privacy agent who can give you a specific answer about your account.

We collect your name, email, date of birth, phone number, and contact preferences. When you transact, we also log payment-channel metadata — such as whether the transfer came through DANA or GoPay — solely to verify and reconcile your account balance.

We share data only with the payment processors required to complete your DANA, OVO, GoPay, or QRIS transactions. No data is sold to advertisers, marketing platforms, or data brokers under any circumstances.

Transactional records are retained for the period required by applicable local law after account closure. All other personal data is deleted within 30 days of a confirmed closure request, subject to any outstanding disputes.

Send a data-access request via live chat or email. We will prepare a full export of your account data within five business days and deliver it to your registered email address in a secure, readable format.

Yes. Submit a deletion request through live chat or our privacy email. We will process it within 72 hours for account data and within the legally required window for financial transaction records, where local law permits immediate deletion.

We use strictly necessary session cookies to keep your account active, and optional analytics cookies to improve page load times. You can review and change your cookie preferences at any time in the cookie settings panel inside your account.

Yes. All payment-channel data — whether from QRIS, OVO, DANA, or GoPay — is stored in an isolated, encrypted environment. Only the transactions team can access these records, and only when investigating a specific reported payment issue.

How indobet88 Protects Your Personal Data

How to Reach Us About Your Privacy Rights

Six Ways We Keep Your Account Data Secure

SSL Encryption on Every Page

Cookie Controls You Set

Payment Data Isolation

Data Retention Schedule

Access Request Handling

No Third-Party Data Sales

Your Most Common Privacy Questions

01 What personal data does indobet88 collect when I create an account?

02 Does indobet88 share my data with third parties?

03 How long does indobet88 keep my personal data after I close my account?

04 How can I request a copy of the personal data indobet88 holds about me?

05 Can I ask indobet88 to delete my personal data?

06 What cookies does indobet88 use, and how do I manage them?

07 Is my QRIS or OVO payment information stored securely?

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